All services Free usability scan

See quickly where your interface is creating delay, mistakes, and frustration

Many teams can feel that their software is awkward to use, but cannot point to the exact reason. This scan shows where users drop off, hesitate, or invent workarounds and which design improvements will create the fastest impact.

  • For software or apps where usability directly affects efficiency, adoption, or conversion
  • For teams that want an objective view of where screens and flows are slowing people down
  • For organisations that want quick clarity before investing further in redesign or optimisation
Book your scan See what you get
Format
1 hour
Compact consultation with concrete observations
Focus
Actionable
Not an abstract report, but clear improvement points
Goal
Fast insight
See where UX and UI are slowing the operation down
Common signals

When a usability scan makes sense

Not only when users complain, but as soon as you notice the interface is costing more energy than it should.

Users need to search too much

Important actions, statuses, or decisions are not presented clearly enough.

Tasks take longer than they should

Too many steps, too much doubt, or too many corrections are slowing down a flow that should feel simpler.

Adoption or conversion is lagging

Users drop off, fall back to manual work, or do not complete important tasks smoothly enough.

You know redesign is needed, but not where to start

That is exactly when a sharp first analysis helps define the right priorities.

How the scan works

We focus directly on where the interface gets in the way of the work

Short, practical, and without heavy preparation. We look at the screens and flows where improvement can show up fastest.

  • We analyse the main usability issues and design bottlenecks in your software or app.
  • We assess screens and flows for logic, clarity, and ease of use.
  • We translate what we see into concrete design improvements your team can act on.
01

Review of critical screens

We identify where users get stuck, take detours, or make preventable mistakes.

02

Practical UX and UI feedback

No vague design language, but specific guidance on hierarchy, flow, and interaction.

03

Clear summary afterwards

After the session you know what to tackle first and why it matters.

What you get

Concrete output instead of loose opinions

The purpose of the scan is to create clarity quickly, not to sell a long design project.

Step 01

A free one-hour consultation

We walk through the most important screens or user flow together.

Step 02

Immediate observations and improvement opportunities

During the session you already see where the design is causing friction or confusion.

Step 03

Follow-up summary by email

Afterwards you receive a concise recap with concrete improvement points and recommended next steps.

Why this works

A relatively small design improvement can remove a lot of operational noise

Because many usability issues build up through small repeated frustrations, sharper design often creates visible impact quickly.

What you notice

You can see faster where the interface is creating friction and which improvements will have the strongest effect on usability and efficiency.

  • Less hesitation and fewer wrong actions on critical screens.
  • Shorter handling time for people who use the system every day.
  • More clarity for a redesign or optimisation effort.
  • Faster insight into whether the issue is UX, UI, process logic, or a combination of these.
Book directly

Choose a moment for the scan

Book a session right away. We use the call to walk through your software or app together and surface the most important design bottlenecks immediately.

Who joins the review
Roy Schenk
Elsje van de Kraats
Ricardo Hagens
UX specialists who also understand operational software

Not generic design opinions, but concrete improvements for screens, steps, and decisions people use every day.

Next step

Do you want to discuss first whether the scan fits your situation?

Share where users are getting stuck today or why you are questioning the interface. We can quickly tell you whether this scan is the right first step.

Plan a call See UX / UI design
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