Redefining Customer Service in Real Time with AI

At Infodation, we believe the real value of AI is not found in buzzwords, but in tangible outcomes. Experiments is a core pillar of our AI strategy. One of the experiments we condu ...

17 February 2026 17-02-2026

AT

AI Team

Five Years of Innovation in Telecommunications Infrastructure

Over the past five years, our team has worked closely with a leading provider in fiber registration to fundamentally modernize their network routing services. Together, we delivere ...

05 February 2026 05-02-2026

R3

Routing 3 Team

From Isolated Initiatives to Coherence in Complex IT Landscapes

Technology is rarely the problem. Unclear choices usually are. Digital initiatives rarely emerge without reason. A new system to resolve a bottleneck, an integration to work faster ...

02 February 2026 02-02-2026

Ricardo Hagens

From Idea to Software

Successful software is rarely built in one go. Especially for complex digital products, it’s essential to validate assumptions before scaling development. Proof of Concept, Prototy ...

27 January 2026 27-01-2026

Ricardo Hagens

What Is It Like to Sit on Both Sides of the Same Product?

As a Product Owner (PO) at Infodation and a Product Manager (PM) at TeamsCX, I find myself on both sides of the same product. On one side, you set the direction: What are we build ...

26 January 2026 26-01-2026

Thinh Trieu

LLMs and Big Data: Why Generative AI Is Dirt Cheap Right Now (But Not for Long)

Everyone seems to agree on one thing: generative AI is a bubble. But it’s a heavily funded bubble. One that many companies can ride to create real business value along the way.

16 January 2026 16-01-2026

Hugo Pragt

Modernizing IT: Not a Luxury, but a Necessity

Custom software is often at the heart of what sets your business apart. It gives you a strategic edge. But that edge disappears when systems become outdated, no longer align with y ...

12 January 2026 12-01-2026

Hugo Pragt

AI dominates the contact center world: my insights from the Contact Center Expo in London

On behalf of TeamsCX, I attended the Contact Center Expo in London, one of Europe's largest events for contact centers, filled with hundreds of booths, demos, and presentations. My ...

19 December 2025 19-12-2025

Thinh Trieu

Infodation and its AI strategy

AI is everywhere. But how do you turn the hype into real value for your organization? At Infodation, we answered this question by building a strategy that focuses on practical impa ...

16 December 2025 16-12-2025

Janna Ehrenberg