Articles
Insights from real work
On software, automation and AI, based on real cases
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Category: Insight
Hardware procurement project: 90% faster and higher efficiency
Insights we took away from Google AI Live
When AI Agents Become Teammates
Rethinking Test Management: When AI Becomes a Viable Alternative
Elsje van de Kraats
Why Good Software Still Goes Unused
Turning ITMS Test Cases into Cypress Automation with AI
How AI and the C4 Model Bring Clarity Back to Software Projects
How AI Accelerates Learning After Failure
Redefining Customer Service in Real Time with AI
Ricardo Bookelmann-Hagens
From Idea to Software
Thinh Trieu
AI dominates the contact center world: my insights from the Contact Center Expo in London
Janna Ehrenberg
Infodation and its AI strategy
Paul de Jager
Small Signals, Big Insights: The True Value of eNPS
Ricardo Bookelmann-Hagens
From energy storage to digital speed: why terminals are investing in AI, APIs and secure IT–OT integration
Loi Tran