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Insights from real work
On software, automation and AI, based on real cases
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Tag: Innovation
Ricardo Bookelmann-Hagens
Why AI Is Increasing the Need for Custom Software
Ricardo Bookelmann-Hagens
I’m not building a marketing tool. I’m trying to solve a different problem
Hugo Pragt
The AI-ladder has 10 Rungs: From a Throwaway Prompt to a Governed Agent
Ricardo Bookelmann-Hagens
AI-First Sounds Logical. But What Does It Actually Mean for Your Organization?
From Reactive to Predictive: AI in Network Management
Gerrit Mulder
AI First is the only way forward
Five Years of Innovation in Telecommunications Infrastructure
Ricardo Bookelmann-Hagens
From Idea to Software
Hugo Pragt
Modernizing IT: Not a Luxury, but a Necessity
Thinh Trieu
AI dominates the contact center world: my insights from the Contact Center Expo in London
Hugo Pragt
Copilot in your organization: hype, reality, and strategy
Loi Tran
AI Can’t Replace Empathy – Why Soft Skills Remain King
Janna Ehrenberg
Building for the usecase: The Journey of AI at Infodation
Ricardo Bookelmann-Hagens
Why Clear AI Boundaries Are Crucial for Building Trust in B2B Software
Tu Doan
Tech Stack Transformation
Hung V Nguyen